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  1. Blog
  2. CDS News
  3. Knowledge Transfer
  4. Electronic Data Discovery (EDD)
  5. Data Quality
CDS Experience and Processes
  • CDS has handled multiple projects in multiple domains simultaneously
  • Experiences and processes learned from every project is carefully analyzed and carried over to new projects
  • CDS strongly believes in documentation and all process and changes are thoroughly documented and maintained for future reference
  • CDS is equipped with a well-trained and highly dedicated team to ensure the smooth progress of each project
Client benefits
  • By entrusting projects with us, clients can save about 20% to 40% of their process cost and increase their company’s productivity and profitability
  • We regularly communicate with clients regarding progress and project clarifications
  • We send scheduled updates on project status and deliverables
  • Our flexibility allows us to efficiently attend to sudden changes in clients’ needs so that clients can better work on their core tasks
  • CDS has onshore and offshore team members to render 24/7 CDS customer service and technical support for all our valued clients
Technology
  • Our dedicated research and development team helps enhance our processes with the latest innovations available in the market
  • CDS has its own customized secured File Transfer System with email notifications for every upload
Infrastructure and Data Security
  • Our world-class infrastructure constantly meets and exceeds clients’ expectations and requirements
  • We value the integrity and confidentiality of clients’ data
    • We take the necessary measures to maintain both physical and Internet security of clients’ data
    • Door & System Access Control
    • We at CDS conduct detailed background verifications on candidates before they are hired
    • All our employees are bound by confidentiality agreements and are effectively trained in data security processes
    • Secure Login and Remote Access
    • Individual sign-in to enterprise and desktop applications
    • Access to authorized and registered users only
    • Audit trails for all system activities
    • Regular scanning of servers for penetration testing
CAPSIANS
CDS selects the best candidates from a group of talented applicants and hones each one of them into highly competent employees with our unique training methodology
  • CAPSIANS are competent, committed and enthusiastic in working on regular and challenging tasks
  • CDS regularly sharpens CAPSIANS’s skills by conducting refresher training courses
  • CAPSIANS are knowledgeable with regard to international customs
  • Great importance is placed on training CAPSIANS on processes and documentation
  • CAPSIANS are well-versed in designing, understanding and following instructions
  • Strict training is given to develop good client coordination and communication
  • CAPSIANS’s knowledge on the various procedures and processes is effectively applied to different projects and situations