Process

Our Process to Support and Maintain Growth

Our experience in sales generation and orchestrated outbound enables us to create systematic approaches for targeted omnichannel marketing campaigns. We've developed best practices specialized in assisting our clients to funnel their qualified prospects for their sales teams.

01
Readiness for the Omnichannel approach

We like to start with a consultation to review if your company is ready for orchestrated outbound. If you are not ready, that’s okay, most companies are not. We will help you set up all the necessary processes including creating an outbound script, cadence, flow, and an omnichannel approach that’s right for you.

02
Data

Now we get started on the continuous follow-up sequence. If you do not have prospecting data for us, our data team can source some for you from the industry. You may also source the data yourself from the industry and provide it to us, from there we will verify it.

03
Selecting the best SDRs for your account

We have consistently trained SDR team members and we will select the best representatives for your account and prepare them for the calls and orchestrated outbound activities they will do for you. We will identify the most qualified SDR team members and get them ready for the omnichannel setup to most efficiently boost your sales pipeline growth.

04
Constant Review

Every week, we analyze calls our SDRs make, the reachability, and their conversions. We examine audio recordings as well as email and phone data to assess performance and prospect responses. We believe there is always room for improvement! We look for every possible opportunity to improve, and we remain agile in our efforts to identify and convert more leads to our clients.

2

Boost your pipeline

We empower your sales team to focus on conversions!

CAP Digisoft makes high-level sales targets attainable with our qualified prospecting system! Our approach has brought in 2x productivity for the majority of our clients and we’d like to do the same for you.

We'll work on your pipeline using our Orchestrated Outbound platform, data-driven research, phone, email, social media, and online prospecting. Let CAP Digisoft fill your pipeline so your sales team can concentrate on closing sales.

Let us take care of SDR retention

Sales Development is never easy, and finding a quality, in-house SDR that will stay with your company for longer than a few years is next to impossible. In fact, 44% of SDRs plan on leaving their job within 2 years, and the cost of replacing an SDR can be upwards of 150% - 200% of their salary.

44%

of SDRs plan on leaving their job


No matter the prospect we have the perfect SDR

Bypass all of the stress and money required to constantly hire and train new SDRs by outsourcing the aches and pains. At CAP Digisoft we take care of all the hiring, training, and maintaining of sales development teams to ensure your pipeline stays full. This means that you not only get trained SDRs but you also get their management. We also take a unique approach in encouraging our SDRs to use the most creative means necessary to get in touch with prospects. No matter the prospect we have the perfect SDR, to deliver the right message, at the right time.

Schedule a Meeting Today!

The 30 Minutes you invest in us could be the solution you have been looking for.

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Be a leader in your field with CAP Digisoft’s Orchestrated Outbound

Partner with us and experience the abundance of our resources from the United States, India, and El Salvador.

01

No matter the size of the client, we can handle it

We serve clients of all sizes at CAP Digisoft, but in order to achieve the best results it’s important that businesses have an existing process for converting the leads we bring to your pipeline via your own in-house BDRs or sales professionals. We have also found that businesses that have a solid product or service with a good profit margin will achieve the best results.

02

Our Orchestration Technology

Our one-of-a-kind Orchestrated Outbound System allows sales representatives to operate more efficiently and optimize sales development activities. Both our system and resources are trained in omnichannel outreach and CRMs. We make sure the right people are on the right processes at the perfect time in order to accelerate top-of-funnel action and proactively schedule qualified appointments, thus consistently filling your pipeline.

03

Qualified & Trained SDRs

We hire well-educated, personable SDRs who are bilingual in English and Spanish and are up to speed on all of the various challenges your company may face concerning email outreach, prospect psychology, and other service-related strategies. We value SDRs with exceptional conversational skills and hire the most personable candidates that really open prospects up and make them feel comfortable. We support cross-training across departments, skilled performance across all digital channels, and a continuous stream of knowledge regarding our industry. As a result we train our SDRs consistently to ensure they understand the current industry best practices and maintain expertise in CRM. Also all of our SDR agents are nearshore, located in Central America, so there are no time zone discrepancies.

04

The Perfect Prospect

We display your top-of-funnel sales successes in real-time by incorporating the latest analytics, insights, and trends to verify your ICP, and analyze prospect replies. With this data, we fine-tune and optimize SDR activities.This step is optional, but if you do not have the necessary prospecting data, we can generate it for you. We can obtain data from the industry, or you can get it from the industry yourself and we can verify it. If you already have verified data, then we don't need to access the data services, and we can simply source prospects from outside. Then we will provide the data to our SDR team, who are experts in CRMs, to use in our omnichannel approach.

05

Fully Managed SDRs

Our SDR Teams are held accountable at Department and Customer Success levels and are rigorously monitored in the progress of SDR activities, tasks, and assignments performed for you in order to ensure you receive the best service. This essentially means that when you outsource our SDRs you also get their management. As a premier provider of Orchestrated Outbound Omni-channel Solutions, our team of expert SDRs are well-versed in the latest tools and techniques necessary to consistently provide qualified leads for your sales team. Our SDRs are consistently trained and empowered in order to keep up with the industry best practices of social media prospecting, LinkedIn lead generation, and email & phone outreach. We originally built this solution for ourselves and over time we have perfected our processes. Realizing what a great solution we created, we decided we want to help other companies craft the perfect omnichannel strategy to reach a wider audience and stay in front of prospects in a proactive manner.

Schedule a Meeting Today!

Customer Success Stories

CAP Digisoft’s People-as-a-Service solution has a unique mixture of managed services and software to allow fast-growing sales organizations to scale at a rapid rate. Learn what our clients think of our company's skill in developing teams that generate pipelines full of qualified meetings.

Anil Keswani
Anil Keswani

CAP Digisoft Team has worked on several websites for me. I have not found a better company to work with. They are fast and thorough. CEO has built a strong team.

Paul Bucky
Paul Bucky

You guys just did amazing work for us, which is already paying off. Thanks

Jim Walker
Jim Walker

As a lawyer, I have been very careful about the internet. I knew I needed to get a new website when I was shifting the focus of my practice. They did an amazing job-giving me a lot more than I expected. They gave me what I didn't know I needed until I saw it. They even did a complete redesign free when they decided their first design wasn't strong enough. I didn't even have to ask. And finally, having a lawyer on their team helped from my perspective...

Cody Ngo
Cody Ngo

Thank you and your team for such an outstanding job with the website and met all our requirements. We appreciate the professionalism and quick turnaround time!. I enjoyed working with you and your team and will definitely keep you guys in mind for future project.

Chris
Chris

We have been a customer of CAP Digisoft since 2010 and can tell you that we have been extremely happy with their work. Not only has their team been able to deliver on their assigned tasks, they also have shown a strong desire to perform at the best level possible. Often offering suggestions to improve upon current processes, CAP Digisoft has become an invaluable partner for my business and an integral part of our success. I would highly recommend them to any company looking for BPO support.

Terry Johnson
Terry Johnson

I want to thank you for all that you do, week in and week out, helping us fight the battle to bring in revenue and new clients. You work with diligence, excellence and integrity, and I’m grateful for you. You help us make a difference in the lives of business owners and their families across North America, in the lives of our team, and in my life as well. I am most appreciative, and thankful.


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